Support :: FAQs

During the installation process a small dialog appears displaying the following error message: AddPrinterDriverEx:The specified module could not be found?



SEC Publisher uses a Printer Driver to provide compatibility with a wide range of File Types, and Printer Drivers must match the Bit Architecture of the Operating System they are installed on. If you are receiving this error, you are trying to install the wrong SEC Publisher Version for your machine's Bit Architecture.


The Download Page you received for SEC Publisher has download links for both 32-bit and 64-bit Versions of the Software. Check the Bit-Architecture of you installation of Windows, and download the version of SEC Publisher for that Bit Architecture.



SEC Publisher is so user-friendly, I was preparing filings on the first day I received it.  It was very easy to learn and when I did have a question, the customer service response was timely and easy to understand.  Thanks!

  - Penny Graham,
Calvert Investments
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